Our Team

Susie Hasselfeldt

Esthetic Nurse

Susie has been a nurse for over 25 years, with 15 of them spent working in the ER caring for people during their most vulnerable times. She believes one of the best things about being a nurse is giving her patients empowerment through education. Susie also strongly believes in providing others with knowledge pertaining to self improvement, and in the world of esthetics, she found the perfect outlet. In the fall of 2018, Susie completed her initial certification for basic botox and fillers and in 2021 transitioned from hospital RN to a full time esthetics career. She has since completed multiple additional certifications for botox, dermal fillers, Sculptra, Kybella, Silhouette Instalift Threads, and multiple other modalities, in a continuing effort to help patients and clients achieve their goals.

“There is nothing better than seeing clients shine with confidence. I love knowing that they feel better about themselves every day when they walk out the door. I truly feel like I have found my calling in this career.”

Susie has been married to her husband Mike since 2006. They enjoy golfing, working and relaxing together as often as possible. She has 2 beautiful daughters, 2 beautiful granddaughters and 2 adorable grandsons. Susie’s greatest joy is spending time with her family on her days off.

Kendal Schoon

Licensed Esthetician & Master Coolsculpting Specialist

Kendal graduated from Tricoci University in 2022, specializing in all things face and esthetics, and achieved her goal of becoming a licensed esthetician.  She came to Vein and Laser early in 2023, where she continued her training and education in a medical spa setting.  Kendal completed CoolSculpting University, and after falling in love with CoolSculpting, fast-tracked in 2024, to graduate with the highest level of training from the CoolSculpting Masters Program.

Kendal began her journey into esthetics as a young adult who struggled with acne and other skin insecurities.  It was important to her to join an industry that helps others become more confident in their own skin and body. As a licensed esthetician, she specializes in a wide variety of treatments at the Vein and Laser Med Spa such as customized facials, laser hair removal, IPL, RF microneedling, chemical peels, Coolsculpting and much, much more.

“My goal as your esthetician is to give you a deeper understanding of your skin, not only while you are in my treatment room, but outside of it as well. I want to ensure that each of your individual needs are being met. Know that my treatment room is a comfortable, safe space where you can be honest and open. We will address any and all of your skin’s concerns whether it be to rejuvenate, tackle specific conditions, or simply indulge in some self-care and relaxation. You and I will be working together as a team to achieve your goals step by step.” 

Mary

Medical Scribe

Mary has been with VLI for years, and in that time, she has proven herself to be indispensable at performing a variety of tasks. She is adept at anticipating physicians’ needs before, during and after procedures, allowing them to focus on what is most important – treating our patients.

Our scribes work directly with the physician and clinic staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations.

The assignments Mary handles in any given day are numerous and varied. From documenting medical visits and procedures as they are being performed to alerting the physician when a medical record is incomplete or incorrect, Mary’s discreet, tactful execution of her duties keep her patient’s appointments running smoothly and efficiently. She is also responsible for compliance with all legal and ethical requirements for medical documentation.

Mary is always available before, during and after procedures to ensure that you are comfortable and answer any questions you may have.

Nicole

Certified Surgical Technologist & Medical Assistant

Nicole graduated in 2015 from Indiana University Northwest with a Bachelor of Science degree in Business Administration and Marketing. She came to the Vein & Laser Institute in April of 2016 as a social media and marketing specialist, but was looking for more. In 2018 she began assisting the physicians with cosmetic procedures, as well as recording medical information for all cosmetic and medical consultations and follow ups. In 2020, Nicole enrolled back in school and in 2021, she completed over 1,000 clinical hours in the operating room at Northwest Health Porter and graduated with an Associate of Science degree in Surgical Technology from Ivy Tech. Nicole is now our Certified Surgical Technologist and Medical Assistant on staff. Nicole continues to see both medical and cosmetic patients during their initial consultations and all follow up appointments. You will also see her assisting the physicians in a variety of medical and cosmetic procedures that we offer here at the Vein and Laser Institute.

Nicole is also certified in CoolSculpting, Venus Legacy and Venus Versa and attends seminars to stay up to date on innovations in the industry.  She is knowledgeable in both our medical and cosmetic services and able to talk with patients about products as well as different treatment options that we offer.

“What I like most about my job is the variety of work that I get to do. I’ve been here for over 5 years and can fill into pretty much any position wherever an extra hand is needed. I really enjoy getting to see patients for both medical and cosmetic consults, follow ups and procedures. Overall, I love what I get to do at the Vein and Laser Institute, but I also love the team of people that I get to work with every day. They’ve truly become my second family.”

Karen

IR Case Coordinator

If you need help with insurance claims, chances are you’ve spoken to Karen. As our interventional case coordinator, she is happy to help patients navigate the insurance process for their medical procedures. She doesn’t just answer your questions. She works directly with your insurance carrier, acting as your liaison to get authorizations, provide necessary documentation, resolve eligibility issues, or answer benefit coverage questions.

And, if your procedure is not covered, she helps find convenient financing options to fit your budget.

With over 19 years experience handling billing, authorizations, insurance and patient inquiries, there isn’t a question or a problem she hasn’t seen.

“Let me do the legwork!”

Tia

Registered Diagnostic Medical Sonographer, RDMS

Tia is our Registered Diagnostic Medical Sonographer, RDMS. After graduating from IUN with a Bachelor of Science in Diagnostic Medical Sonography, she worked in the hospital setting, where she gained valuable knowledge and sharpened her skills. Since her move to become a full-time employee of the Vein and Laser Institute, she has switched her focus to a vascular specialty doing vein mappings for our patients. The ultrasound scan itself is a highly detailed, 2-hour process, that gives the doctor the tools he needs to create a customized treatment plan for each patient.

“My ultimate goal is to make this process as comfortable and successful as possible for my patients.”

When Tia isn’t scanning patients, she enjoys helping her husband with their family roofing company, camping with their children, and tending to The Bradley Homestead, her small farm of animals and fresh produce.

Ali

Desk Attendant and Scheduler

Ali has been a member of the Vein and Laser Institute team for over two years. She can usually be found at the front desk, greeting patients with her contagious smile. She’s been working in the medical field for many years and can offer our patients a level of comfort and confidence with her knowledge. Ali has also been trained on many of our cosmetic treatments and is CoolSculpting Certified. With this “extra know-how” Ali is such an asset to our clinic as she can answer questions and assist with scheduling.

When asked what she likes about her job, she responded, “Doing whatever I can do to help.”

Outside of work, Ali enjoys being outside, painting and spending time with her family.